Enhancements in the Overall Status sub-menu in the SmartInteract's Dashboard will be covered in this section.

Figure 1

Minor tweaks in the screen to make it more attractive and user-friendly.They are as follows:

 One week's data is displayed as a report,by default.

Indexed count has been renamed as Incoming Count.

Figure 2

Modifications in headers.

Max Processing Time/Txn

Min Processing Time/Txn

# of Overdue Txns

Avg Time is now placed next to # of Overdue Txns

Figure 3