GetTransaction
When to use the GetTransaction activity
When you are required to get the case from the initial queue to proceed for further processing, this activity can be used.
Figure 1
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Activity Name |
Picture |
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GetTransaction |
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Technical Reference
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Figure 1.1
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S.no |
Description |
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1 |
Specify the field, where the case needs to be fetched |
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2 |
Specify the GetAttachments as True / False |
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3 |
Specify the Jsonstring as Null |
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4 |
Specify the queue name where the case needs to be processed |
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5 |
Specify the project name that will be considered for processing |
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6 |
Specify the Status as New / lock |
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7 |
Specify the username of the machine |
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8 |
Displays the action that the activity performs in the workflow |
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9 |
Specify whether to continue executing the workflow even if the activity fails |
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10 |
Define a Boolean to validate if the activity is completed successfully |
In the SaveAttachments field, specify True/false, based on your requirement
Status can be selected either as New/Lock, based on that it will get the case from another queue.
UserName is to be specified generically using the syntax Environment. UserName
The JsonString field should be always Null
Activity: This activity helps you get the case from the specified project.
Figure 1.2
