To resolve the issue please follow these step in the order.

1. Request for the re-installation of the product.

To resolve the issue please follow these steps in the order.

1. Shutdown computer using start menu and start the computer. Check if the issue resolved, else proceed to next step.
2. Connect with GTI and request them to follow the steps in advanced troubleshooting sections.

Advanced troubleshooting

To resolve the issue please follow these steps in the order.

• Request re-installation of the software

To resolve the issue please follow these step in the order.

• Re-launch the app and complete the signup.

Advanced Troubleshooting:

Cause 1: SqLite DB is not available in the path {progrmadata/SentinelAI/userfolder}

Cause 3: Error message Details for SQLite DB not availabl {Userfolder}