To resolve the issue please follow these steps in the order.

  • Launch SentinelAI application and complete the training process and check. If issue still persisits follow next step.
  • Restart the system and check if the issue is resolved else follow next step.
  • Request app to be re-installed.

 

 

Advanced Troubleshooting:

Verify if SentinelAI ML  face recognition model file missing in C:\ProgramData\SentinelAI\SentinelAIML\models. File names {File names}

  1. deploy.prototxt
  2. nn4.small2.v1.t7
  3. res10_300x300_ssd_iter_140000.caffemodel
  4. haarcascade_frontalface_default.xml
  5. shape_predictor_68_face_landmarks.dat