To resolve the issue please follow these steps in the order.
- Restart the computer and check if the issue resolved, else proceed to next step.
- Re-launch the app and complete the signup and check if the issue is resolved.
Advanced Troubleshooting:
Cause 1: Error message Details for SentinelAICommunicator {UserName} , if Task is not available
- Error in "SentinelAICommunicator {userName} " task is not available"
Resolution:
- Check with AV team whitelist application
- Launch SentinelAI application from desktop shortcut or Restart the system