To resolve the issue please follow these steps in the order.

  • Launch SentinelAI application and complete the training process

Advanced Troubleshooting:

Cause 1: Check if the SentinelAIML Models folder is available.

  Folder path  C:\ProgramData\SentinelAI\SentinelAIML\models

Resolution:

  • Re-install the product
  • Check with AV team for application whitelisting
  • Launch the SentinelAI application from desktop shortcut or restart the system