To resolve the issue please follow these steps in the order,

• Request for the re-installation of the product
• Check the AV team for application whitelisting

Advanced Troubleshooting:

Cause 1: SentinelAIML.exe is not available in the path {progrmadata/SentinelAI/SentinelAIML}

Resolution:

• Re-install product
• Check with AV team whitelist application
• Launch SentinelAI application from desktop shortcut or restart the system