To resolve the issue please follow these steps in the order.

  • Launch SentinelAI application from desktop
  • Restart the system and check if the issue is resolved.

Advanced Troubleshooting:

Cause 1:  SentinelAIML{Username} task is not available

Resolution:

  • Check with AV team for application whitelisting
  • Launch the SentinelAI application from desktop shortcut or restart the system
  • Re-install the product
Troubleshooting

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