To resolve the issue please follow these steps in the order.
- Request for the re-instalation of the product.
Advanced Troubleshooting:
Cause 1: Sentinel.xml file is not available in the path {progrmadata/SentinelAI}
Cause 2: Default end point missing is not available in the path {progrmadata/SentinelAI/Xml}
Resolution:
- Re-install product
- Launch SentinelAI application from desktop shortcut or Restart the system