To resolve the issue please follow these steps in the order.

1. Restart the computer and check if the issue resolved, else proceed to next step.
2. Re-launch the app and complete the signup and check if the issue is resolved.
3. If the above two steps fails - Request re-instalation of the software.

Advanced Troubleshooting:

Cause 1: SentinelAI Chrome plugin entry in the registry is missing.

Cause 2: SentinelAI Chrome and Edge native application entry in the registry is missing.

Cause 3: SentinelAI Edge plugin entry in the registry is missing.

Resolution: 

1. Check application is available in program data (or)
2. Reinstall product otherwise (or)
3. Installation User has the right to access the registry (or)
4. whitelist https://clients2.google.com/service/update2/crx