To resolve the issue please follow these steps in the order.
- Restart the computer and check if the issue resolved, else proceed to next step.
- Re-launch the app and complete the signup and check if the issue is resolved.
Advanced Troubleshooting:
Cause 1: Error message Details for Sentinel AI registration {UserName} , if Task is yet to start
- Error in "SentinelAIRegistration{userName}run schedule missed. lastruntime : {lastruntime}, Nextruntime :{Nextruntime}, Interval in TotalSeconds : {Seconds}
- Error in SentinelAIRegistration{userName}. Exception message : {ex.Message}
Resolution:
- Launch SentinelAI application from desktop shortcut or Restart the system