To resolve the issue please follow these steps in the order.

• Launch SentinelAI application from desktop
• Restart the system and check if the issue is resolved.

Advanced Troubleshooting:

Cause 1:  SentinelAITrack{UserName} task is not available

Resolution:

• Re-install product
• Check with AV team whitelist application
• Launch SentinelAI application from desktop shortcut or restart the system