SA041 - SentinelAI communicator application not available

To resolve the issue please follow these steps in the order.

  1. Restart the computer and check if the issue resolved, else proceed to next step.
  2. Re-launch the app and complete the signup and check if the issue is resolved.


Advanced Troubleshooting:

Cause 1: Error message Details for SentinelAICommunicator {UserName} , if Task is not available

  • Error in "SentinelAICommunicator {userName} " task is not available"

Resolution:

  1. Check with AV team whitelist application
  2. Launch SentinelAI application from desktop shortcut or Restart the system