SA085 - SentinelAIML Face recognition model files are missing

To resolve the issue please follow these steps in the order.

  • Launch SentinelAI application and complete the training process

Advanced Troubleshooting:

Cause 1: Check if the SentinelAI ML  face recognition model file missing  are available in the following path C:\ProgramData\SentinelAI\{userfolder}\SentinelAIML\models.File names {File names}.

File names:

  • deploy.prototxt 
  • nn4.small2.v1.t7
  • res10_300x300_ssd_iter_140000.caffemodel
  • graph_final.pb
  • haarcascade_frontalface_default.xml
  • shape_predictor_68_face_landmarks.dat

Resolution:

  • Check with AV team for application whitelisting
  • Launch the SentinelAI application from desktop shortcut or restart the system
  • Re-install the product