SA033 - Error in SentinelAI registration

To resolve the issue please follow these steps in the order.

  1. Restart the computer and check if the issue resolved, else proceed to next step.
  2. Re-launch the app and complete the signup and check if the issue is resolved.


Advanced Troubleshooting:

Cause 1: Error message Details for Sentinel AI registration {UserName} , if Task is yet to start

  • Error in "SentinelAIRegistration{userName}run schedule missed. lastruntime : {lastruntime}, Nextruntime :{Nextruntime}, Interval in TotalSeconds : {Seconds}
  • Error in SentinelAIRegistration{userName}. Exception message : {ex.Message}

Resolution:

  1. Launch SentinelAI application from desktop shortcut or Restart the system