To resolve the issue please follow these steps in the order.

1. Check if you are able to access this link. https://rpasouthindia.azureedge.net
2. If the link is not reachable contact support.

Advanced Troubleshooting:

Cause 1: SentinelAIModel.zip is not available  in {sentinalAIZipPath}

Cause 2: SentinelAI ML Object Recognition model files from the following may be missing,

1. yolov3.txt
2. yolov3.cfg
3. yolov3.weights

Resolution: Check RobilityAI URL configured in setting and also check if able to access the URL in the user system.